JWB TECH-MASTER

This Privacy Policy explains how JWB TECH-MASTER collects, uses, stores, protects, and shares personal information when you use our EdTech platform, products, and services.

1. Information We Collect

Account data: name, email, phone number, password hash, and profile details.
Learning data: test attempts, scores, progress, preferences, and usage analytics.
Transaction data: order identifiers, payment status, invoices, and subscription metadata.
Support data: communications, issue history, and feedback submitted by you.

2. Aadhaar-based Identity Verification Data (Where Required)

In specific scenarios such as fraud prevention, user identity assurance, or payment compliance checks, we may facilitate Aadhaar-based identity verification through authorized KYC/verification partners.

We collect only the minimum data necessary for the verification purpose.
We do not use Aadhaar verification data for marketing and do not sell or rent such sensitive personal data.
Sensitive identity data is processed with strict access controls, encryption, audit logging, and purpose limitation principles.
Verification data is retained only for as long as legally required or operationally necessary, then deleted or anonymized.

3. Purpose of Processing

Provide and improve digital courses, mock tests, and learning tools.
Process payments, activate subscriptions, and prevent unauthorized transactions.
Deliver customer support and compliance communications.
Maintain platform security, detect abuse, and enforce legal terms.

4. Legal Basis and Consent

We process personal data based on your consent, contractual necessity, legitimate interests (including security and fraud prevention), and compliance with applicable legal obligations.

5. Data Sharing

We may share data only with trusted entities under contractual confidentiality obligations, such as:

Payment gateway and banking partners for transaction processing.
Cloud hosting, analytics, and communication service providers.
Identity verification providers (when verification is required by policy or law).
Government or legal authorities, where disclosure is mandated by law.

6. Security Measures

We implement commercially reasonable security safeguards, including encryption in transit, restricted access, secure credential handling, monitoring, and regular platform updates. No system can be guaranteed to be 100% risk-free, but we continuously improve our controls.

7. Data Retention

We retain personal data only as long as needed for educational delivery, account operations, dispute management, and legal or regulatory requirements.

8. Your Rights

Access and review your profile information.
Request correction of inaccurate personal information.
Request deletion, subject to legal and contractual retention duties.
Withdraw consent where processing is consent-based.

9. Children and Minors

If you are a minor, use of the Platform should be under parent/guardian supervision and with valid authorization where legally required.

10. Policy Updates

We may update this Privacy Policy to reflect legal, technical, or business changes. Revised versions will be posted on this page with an updated effective date.

11. Contact for Privacy Queries

For privacy or data protection concerns, contact us at support@jwbtechmaster.com.